We reply within one business day — often the same day during CST working hours (Mon–Sat, 9:00–18:00). Your information is never shared with third parties.
You’ll receive a reply from an @holdenpak.com email address, please check your spam folder if you don’t see our reply.
If you need a quicker response, feel free to email us or message us on WhatsApp.
Room 1306, Zhongji Building
Yinxiang Road, Jiading District, Shanghai 201800, China
Monday – Saturday
9:00 – 18:00 China Standard Time (UTC+8)
We work across time zones and reply as soon as possible.

Our packaging consultant stays with your project from start to finish.
Sometimes, our customers aren't quite sure what kind of packaging they need. Some haven't even finalized their designs yet.
But that doesn't mean you can't have beautiful packaging that feels right for your brand. Our account managers will guide you through the process, helping you choose the right materials, finishes, and overall look.
All you need to share is an approximate quantity and size (or simply the weight of your product). We'll help you explore the possibilities, one step at a time!
Share whatever you already know — your product, bag style or size, quantity, delivery country, or any artwork and references you have. Don’t worry if some details are still undecided.
We’ll usually get back to you within 1 business day. If we need a little more information, we’ll reach out and work through it with you.